FAQs

Digital technology has greatly increased the options that can be put into hearing aids. Some of the options or choices are needed by all people with hearing loss. Others are nice to have but not always essential for everyone. The cost of hearing aids depends on the features. Some are proven to be better, such as directional microphones in some environments. Others are not proven, but might have some advantages.

Our hearing aids provide the essential high-tech features.

Automatic volume adjustments
We want to make sure that the hearing aids react differently to soft sounds and loud sounds. This will help you hear soft sounds while keeping loud noises at a comfortable level. This is a basic and essential feature needed for anyone with hearing loss.

Directional microphones
We also want to make sure that the hearing aid automatically changes in response to a noisy environment. Unfortunately, there is no hearing aid that can completely clear up the speech you want to hear if the noise around you is very high. However, directional microphones are an essential feature in hearing aids and will reduce the sounds behind you. Keep in mind that if you are in a room with many people, the hearing aids have no idea which person you are trying to understand. However, if you face the person you want to hear, you will get better results. Our hearing aids that fit behind the ear have directional microphones.

The keys to adjusting to wearing hearing aids are practice, time and patience. In most cases you didn’t lose your hearing overnight, so you won’t get full benefit overnight. For the first 2 to 3 weeks, you will be hearing new sounds that you may not have heard in a while. These may include sounds you want to hear, as well as those you may not want to hear. It can get easier to understand in noise when you are able to hear better, but also when you follow the tips outlined here. Try to wear your hearing aids as much as possible to help your brain adjust to constant stimulation.

– When you are in a noisy environment, position the person you want to hear in front of you because the hearing aids assume that voice is the priority
– Position yourself as close to the speaker as possible
– When you are in a restaurant, avoid sitting in the middle of the room or near the kitchen. A booth to the side, or the corner, will be more favorable. Whenever possible, you should directly face the sounds you are trying to hear.
– For many, trouble hearing in noisy environments is a main reason they decided to get hearing aids. To hear better in these situations, we strongly recommend that you wear a hearing aid on each ear. Two hearing aids will give you the best listening and understanding in noisy environments.
– Be patient. Successful hearing aid users will tell you that the benefit of wearing hearing aids is much greater than the effort it may take to adjust to wearing them. The earlier you start using them, the easier it is to adjust and the more benefit you can gain.

Tips for hearing aid care include:

- Moisture is your hearing aids’ worst enemy. Every night, open the battery door to allow any moisture to evaporate, which will also help you maximize battery life. Whenever possible store hearing aids in a hearing aid dryer. But know that even when you do all that you can and regardless how much you paid for them, hearing aids are sensitive electronic devices that can break down from time to time. Rest assured, We will be available to help in those situations.
– Animals love to eat hearing aids. Please keep them out of their reach.

If you are new to hearing aids, it may take a few weeks before you are completely comfortable with your devices and can fully enjoy the benefits. Be patient as you adjust to hearing sounds that you may not have heard in a long time. You may find that a quiet environment is more comfortable in the beginning of the adjustment period. Gradually introduce new listening environments, and increase the space between you and the speaker.

Your hearing aids will emit a series of double beeps that alert you when the battery power is getting low.

Yes. Here are some tips that may help you get the best experience while using the telephone:

– If you experience feedback or whistling from your hearing aids while using the telephone; try tilting the phone so it is not fully covering your ear
– Use the speaker setting on your phone which allows you to hear the sound with both ears
– Captioned telephones allow you to see what a person is saying on your telephone screen (Amplified phones may also be an option)
– Use hearing aids that are equipped with a telecoil or t-coil as this feature assists with telephone use

Each hearing aid offers three custom programmed settings based on your hearing test results. Spend time using each of the programs to determine which one you like best. If you wish to try a new program, we can make adjustments. Visit our website, or call our friendly staff to answer a brief questionnaire, which will help us determine how to adjust your hearing aid.

With proper care and maintenance, a hearing aid will typically last 3 to 5 years with normal use.

According to the Transportation Security Administration, it is not necessary to remove hearing aids at security checkpoints. In addition, hearing aids are not affected by X-ray inspection, the walk-through metal detector, or the hand-held metal detector.

No. As with other electronic devices, it is not recommended to get your hearing aids wet.

hi HealthInnovation’s hearing aids are designed to be worn 12-16 hours a day on average. Similar to wearing glasses, it is recommended that you remove your hearing aids before going to bed. Turn off the hearing aid by opening the battery door. This will extend the battery life and will allow the hearing aid to dry.

Store the hearing aids in the provided case or another hard-shell case that closes to ensure they are properly protected and easy to locate.

A simple cloth or tissue can be used to wipe down the hearing aids. A brush can be used to help remove more stubborn or stuck debris if necessary. Refer to the User Guide that came with your hearing aid for more details.

Cleaning your hearing aids more frequently will help keep them in the best condition possible. Cleaning them once every morning before you put them on is generally a good practice.

It is possible to hear a whistle when putting a hearing aid in your ear. If should not, however, whistle when it is in place in your ear. If it does, make an appointment to have your hearing aid checked.

There are a couple of things to check before making an appointment with your hearing care provider.
Try a new battery.
Make sure the hearing aid isn’t plugged with debris or wax, preventing sound from coming through.
If you look at the end of the hearing aid and it is plugged with wax, gently remove it from the opening (if using an earmold with a BTE style) or replace the wax filter (if using a RITE or custom style)
Make sure that if you have a volume control on your hearing aid that the volume is turned up.
If none of these things solves the issue, make an appointment to have your hearing aid checked.

The squealing that you or those around you hear is called feedback. Feeback may occur because something has changed with the way the hearing aid fits in your ear. This can be because your hearing aids need to be cleaned, your ears have accumulated debris in the canal, or your ears have grown (your ears continue to grow as you age).
If you are experiencing feedback, try cleaning your hearing aids and your ears themselves. If that does not stop the feedback, consult your hearing care provider.